They came to our home quickly around midnight. The service technician was extremely professional and fixed the shower leak. He went above and beyond for the repair.
They were professional and fast to respond. I had a leak in my front yard, I am a single mom so I was stressed! Especially after the city said it was my portion of the property and I was responsible. They took care of my leak even while I was away and left everything neat and tidy! I am so grateful I came across their services. They will be my go to for my home and my new business. Thank you so much!
Top Notch All The Way
On July 13th the expansion tank on my water heater busted, flooding my closet and 2 other rooms in my house after searching for someone to come out and getting no where, I called Shelby Homes Solution and it was the BEST thing I could have ever did. I talked to Mr Shelby who was in the hospital and instead of referring me to one of his associates he proceeded to give me instructions on how to stop the massive water flow in my closet, reassuring me that everything would be ok. Early the next morning his partner came out accessed the situation and they both took care of the plumbing issue, an hour later the restoration team was there as well setting up all the equipment needed to get the damaged rectified and tooken care of I have never witnessed such professionalism dealing with a company. If I ever have anymore plumbing issues I know who to call and who to highly recommend.
This Plumbing Service Is Top Notch
Ok when I tell you Mr Shelby went above and beyond to help me in a crisis I mean it on July 13th the expansion tank to my water heater literally busted flooding my closet and 2 other rooms in my house after getting the run around from other plumbing services I called Christopher and from his hospital bed (yes I’m not lying we face timed and everything) this man chose to put aside his issues to take my project on without hesitation he reassured me that he would help me with not only getting the leak fixed but that he would also provide me with any info needed to get my claim under way and he did just that he walked me through how to stop the massive flooding from my tank and then had his associates out to see me early the next day with the restoration team within no less an hour from when him and his associate got there it was amazing everyone from his crew was professional friendly and fast. Other companies claim to be 24/7 and always there when you need them but Mr Shelby and his associates REALLY were there for me. If I ever have anymore plumbing problems I know who to call without a doubt. Shelby Plumbing Top notch all the way!
Helped when no one else would
Called Christopher in a crises on the July 4th. No one else would help us! I called place after place just to even get advice on how to turn off my water heater because it was flooding and I couldnt find any information anywhere on how to turn it off or stop it.. He actually took the time out of his day when I called him to help. He even downloaded duo on his phone to help show my son what to do quickly and effectively! Ever other place was closed, rude, or not willing to help! Will definitely recommend! Very friendly, and informative! I’ll give 20 stars if I could!
Replace faucet and install water line for fridge.
Mr. Shelby was very polite and professional. He worked quickly and was sure to keep me informed on what I needed to do after water line installation. I would use him again and refer others to his services also.
Great service and personality
Middle of the night tragic
So I basically worked all day, I go to take a shower at about 1:47am, the water would not stop. Its like I stripped the knob and the water was going and going. I found Shelby Plumbing, they answered my call, came and completed the job within 40 mins. Saved my nerves. Very professional and I didn’t feel one time he was trying to get over on me. He even offered to walk my husband through the job before he came out, that to me made me feel more comfortable spending my money.. Thanks Christopher